The Story
The claimant said he decided to undergo a hair transplant because the procedure was presented under a hospital guarantee. He wanted the operation to take place in the hospital setting that had been promised. According to the claim, the transplant was then carried out on 15 September 2017, but he later alleged that ordinary, unqualified people rather than doctors had actually performed the procedure.
After the transplant, the treated area allegedly turned black rather than healing. The claimant says he repeatedly sought help and was told not to touch the area because it would improve. Later, when he returned again, the blackened area was allegedly cut away without proper explanation or consent. The lower courts described the later wound and scar tissue as a complication; the claimant said the promised appearance had plainly not been delivered.
What Yargıtay Said
Yargıtay held that it was not enough to rely on reports saying the transplant complied with medical rules and that the wound could happen despite care. Because this was an elective aesthetic intervention, the court said the analysis had to ask additional questions: did the patient get the promised cosmetic result, was the complication properly explained, and was it managed correctly afterward?
For that reason, the Court of Cassation quashed the dismissal and called for a deeper expert review by a university-level specialist panel.