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Case Review

KVKK/GDPR Notice

Updated: 2 October 2026

This notice concerns personal information collected through the Medical Law Türkiye website and communications with its legal team. It should be read with the Privacy Policy . A formal legal instruction can involve additional purposes and recipients specific to the matter.

Data controller and contact

The data controller for the processing described in this notice is Att. Başak Çavuşoğulları, Ofis+ Plaza, Lefkoşe Cd. No: 3, 16265 Nilüfer, Bursa, Türkiye.

For a privacy request, contact [email protected] or +90 531 933 63 16. Identify the relevant enquiry or file and the right you wish to exercise. Do not send a full medical history for an initial request. Identity verification and the legally required application method may be needed.

Collection channels and purposes

Information is collected directly through website forms, chat, email, telephone and messaging, and through documents supplied for review. Browser technologies generate technical and interaction information. The purposes include responding to enquiries, assessing a possible instruction, conducting agreed legal work, complying with legal duties and operating and measuring the website.

Legal conditions and health information

The condition for processing depends on the purpose and information involved. Under KVKK Article 5, relevant conditions can include necessary steps concerning a contract, legal obligations and establishing, exercising or protecting a right. Explicit consent may be required where another applicable condition is absent; it must be assessed separately from an acknowledgement that a notice was read.

Medical, reproductive and other special-category information requires a condition under current KVKK Article 6 and additional safeguards. Article 6 includes processing necessary to establish, exercise or protect a right as well as explicit consent and other specified conditions. Sending a message does not give unrestricted permission for every later use or transfer.

Please begin with a short description, treatment location and approximate dates. Avoid putting full medical records, intimate photographs, identity documents or genetic information in a public website form or chat. The legal team can discuss the records needed and an appropriate sharing arrangement.

Website providers and recipient categories

  • Web3Forms: contact-form submission and delivery to the legal team. The submitted fields and message pass through this service. Web3Forms privacy information .
  • Tawk.to: website chat and visitor connection functions. Messages sent through the widget are processed by the chat service. Tawk.to privacy information .
  • Google Analytics and Google Ads: website-use statistics and advertising measurement. These services can process browser, device, page, interaction and identifier information. Google privacy information .
  • Microsoft Clarity: interaction analysis, including page navigation, clicks and session recordings. Microsoft privacy information .
  • Hosting, email and communication providers: delivery and security of the website and correspondence. Following a WhatsApp or other external-service link also involves that provider’s own processing.

Recipients and processing outside Türkiye

Information can be processed by the service providers supporting the website and correspondence. In an instructed matter, relevant information may also need to be disclosed to the responsible lawyers, authorised staff, translators, medical experts, courts, public authorities, insurers or other necessary participants, depending on the work and legal basis.

Some providers operate internationally and may process information outside Türkiye. A lawful processing condition does not by itself establish a lawful overseas transfer. KVKK Article 9 requires the applicable transfer conditions and safeguards to be assessed separately. Where GDPR applies, its international-transfer requirements also need assessment. Provider policy links explain their practices; they do not replace the legal team’s obligations.

Retention and confidentiality

The period relevant to an enquiry or legal file depends on its purpose, any ongoing instruction or dispute, and applicable professional, record-keeping and legal obligations. Deletion may be restricted while information is needed for a legal obligation or the establishment, exercise or protection of a right. Ask the privacy contact about the information and retention basis relevant to your file.

Provider storage is separate from the legal team’s file. Web3Forms publishes a maximum form-submission retention period of three years, subject to its plan and deletion settings. Chat and analytics retention also depends on the relevant provider and account settings. Cookie expiry is not the same as deletion of information already transmitted to a provider.

Professional confidentiality and data-protection obligations apply to legal work. No website, email or messaging channel can guarantee absolute security. A request for access or deletion requires assessment, including the rights of other people and any obligation to retain records.

Rights under KVKK Article 11

  • Ask whether your personal data is processed and request information about that processing.
  • Ask about the purpose and whether processing is consistent with it, and learn about domestic or overseas recipients.
  • Request correction of incomplete or inaccurate data and, where the legal conditions are met, erasure or destruction and notification of relevant recipients.
  • Object to a result against you arising from analysis solely through automated systems, and seek redress for damage caused by unlawful processing.

Applications and complaints

An application to the responsible controller should identify you, the processing concerned and the request, using a method that meets the applicable statutory requirements. The controller must respond as soon as possible and within the statutory maximum of 30 days. An ordinary enquiry email does not automatically satisfy every formal application requirement.

Where an application is rejected, the response is insufficient or no response is provided in time, KVKK Article 14 provides for a complaint to the Authority within 30 days of learning of the response and in any event within 60 days of the application. The controller application must be made first. Obtain advice promptly about the method and dates applicable to your request.

Where GDPR applies

Living in Europe does not by itself decide the territorial scope of GDPR. Where it applies to the processing, relevant rights can include access, rectification, erasure, restriction, objection, portability where its conditions are met, and withdrawal of consent for processing based on consent. You may also complain to the competent supervisory authority. These rights can be subject to legal conditions and exceptions.

Official sources

  • KVKK: Personal Data Protection Law No. 6698, including the amended health-data and overseas-transfer rules
  • Official GDPR text: territorial scope and data-subject rights
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Att. Başak Çavuşoğulları & Att. Büşra Ocak

This website provides general legal information only. No attorney-client relationship is created until a formal engagement agreement is signed. Professional body: Union of Turkish Bar Associations (TBB). Past results do not guarantee future outcomes.

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